Solutions
As a true value-added master distributor, we work hard to put together effective IP solutions for our reseller customers. Working with some of the world’s leading manufacturers, we supply comprehensive solutions for LAN and WAN Networking, IP Telephony and IP Surveillance. Furthermore, these products and solutions are all backed up by a first-rate pre- and post-sales technical support and a great range of value-added services.
Services
We recognise that our reseller customers are a clever and resourceful bunch. So we offer a comprehensive range of services aimed to complement and enhance their activities. Whether it be pre-configuration, customisation and fulfilment of CPE and IP Phones via our automated provisioning platform, remote support for a network installation or helping with a complex network design, we’re there to help.
Training & Support
We sell some great products and solutions but, without the highest level of Technical Support, this can often mean nothing. Our reputation for support is unrivalled in the industry and it underpins our whole channel offering. We also use our 23 years of experience in supplying IP solutions to provide structured and bespoke training courses across all our technologies. Please ask us for details.
What sets EFL apart from the competition
Knowledge
With over 25 years experience in communications and networking distribution, our team at EFL has an unrivaled knowledge of products and solutions, bringing together a broad set of converging technologies to help customers create tailored IP solutions.
Support
With an industry-wide reputation for outstanding technical pre- and post-sales support, EFL’s technical team is available to all our customers to provide support for all their requirements; from simple hardware issues to the most complex design assistance.
Manufacturers
We work with some of the world’s leading manufacturers to provide our customers with best-of-breed solutions, backed with some of the best resources in the industry. With strong local sales and technical support, we work closely with them to provide the best possible service.
Sales
We believe that ‘value-add’ has to start with the relationship we have with our customers. Our Sales and Support staff work hard to know as much about the products we sell as they can to help deliver the best level of impartial advice and service to our customers.
Services
We provide a comprehensive range of services designed to both empower and assist our customers. As well as our support services, we provide manufacturer approved and bespoke training courses, a range of pre-configuration and fulfilment services (for CPE and IP Phones), device management, design, consultancy and on-site services.
Cloud Management
As the world moves further towards Cloud-based systems, EFL’s cloud management platform enables customers to provide MSP services to their customers using our platform services; monitoring and management as well as provisioning and configuration of devices.
